Frequently asked questions
Answers about credentials, backups, networks, transfers and safe installation.
Does xxxtp hold customer assets?
This site explains self-custody principles; it does not certify the security design of a deployed app. Verify actual features and sources before use.
Does a wallet always need an internet connection?
Blockchain lookups and broadcasting transactions typically require connectivity. Sensitive backup records should remain offline.
Where should I store my recovery phrase?
Write it down in order, store it privately offline, and never send, photograph or upload it to an untrusted service.
How are private keys different from recovery phrases?
A private key signs for an account. A recovery phrase can derive keys under a given standard. Both require strict confidentiality.
How can I recover on another phone?
Verify the new app source and your complete offline backup, then follow its trusted recovery flow and compare your addresses.
What should I check before adding USDT?
Verify the blockchain network, token identity and whether the receiving service supports that exact network.
What must I review before a transfer?
Check the network, token, full destination address, amount, fees and any additional approvals.
How do I install safely?
Use a trusted source, inspect the domain and installer, and avoid unsolicited upgrade or recovery links.
What are common phishing warning signs?
Be suspicious of sites requesting recovery words, excessive permissions, urgency or lookalike domains.